[sifuhall]

Wouldn't you agree that blaming the user for support issues has been one of the biggest contributing factors to the abysmal reputation for support here?

Regardless if it is from official support or user to user support, people that choose to spend their hard earned money on a product or application deserve at least to be treated respectfully.

You are correct in that it was my loss, but not for the reasons you specify. If you are willing to readily accept the quality of support you receive here then kudos to you, but do not expect everyone else to do so.

Regarding your question about how I know if it is broken since I am no longer using the software, is this a legitimate question? We used classifieds for quite a while, in spite of this issue. I suppose it is possible the issue magicially corrected itself a split second before I hit enter on my rm -rf command. Is this what you are suggesting?

You can continue to blame me and anyone else that ever has an issue with any of the products here, but realize that you are not helping improve the quality of support by doing so.