Brian

Posting your opinions and such is fine - That is exactly what this forum is for. Other people are going to have different opinions as well. If you can't respect that and you're going to continue calling names and having an attitude towards those who are trying to help you, then we will have no choice but to ban you from the forums.
It seems the things you're complaining about though could have been solved by taking two very simple steps.
1). Trying out the demo. If you had thoroughly explored the demo as anyone should before buying a product, then you would know exactly what options and features there were and what things looked like.
2). Reading the license agreement. If you had read the license agreement before making the purchase then you would know that it was required to submit the URL where you planned on using this script. What is this used for? Support. If you have a problem, one of the first things we're probably going to do is to go find the URL so we can take a look at things for ourselves. This is the only thing we will ever use that information for.

Regarding your comment on how much CS gets paid to post here - Nothing. We're fortunate enough to have him, along with a few other people, who spend countless hours on here helping others. Fortunatly as well, most people are much more thankful when they receive help and assistance instead of flinging insults back at them.

And as for your claim about your support ticket, you submitted it at 5:55 AM on a Sunday morning and had a reply at 11:48 AM. That's a lot closer to 6 hours than 10, and not too bad for tech support on a Sunday morning.