PhotoPost Community - View Single Post - Can't access member's area after license renewal

Dartagnan · October 11th, 2005, 10:20 PM

I renewed my PhotoPost license in March of this year. I just tried to access the member's area with no luck. To make matters worse, I also tried to have my password emailed to me and got "email address not in database".

I am looking at my receipt as I type this message. The email address that I used to renew my license is clearly listed in the receipt, yet is missing from your database.

I need to get this problem resolved quickly.

October 11th, 2005, 10:20 PM	#1 (permalink)
Dartagnan Registered User Join Date: Jul 2002 Location: Seattle Posts: 28	Can't access member's area after license renewal I renewed my PhotoPost license in March of this year. I just tried to access the member's area with no luck. To make matters worse, I also tried to have my password emailed to me and got "email address not in database". I am looking at my receipt as I type this message. The email address that I used to renew my license is clearly listed in the receipt, yet is missing from your database. I need to get this problem resolved quickly.