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Old October 8th, 2005, 11:37 AM   #12 (permalink)
Chuck S
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Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,056
Well we do it differently as we choose not to have customers repeatedly download a build with known bugs.

What your saying is correct vbulletin allows new customers and old customers to repeatedly download a build that has known bugs. They then issue a dot release weeks later and notify customers. IMO thats a wrong philosophy. Weeks or well over a month can go by with thousands of customers affected with the same bug and new ones downloading the same bug over and over and new support threads on the same issue over and over.

We do the same thing with one exception. We fix the current build with any bugs reported. Once we issue a dot release just like them the build date is updated and the version number incremented and an email sent out.

There is nothing we do differently except make sure new customers and old customers alike are not redownloading the same bugs over and over after they are fixed and reporting the same fixed bugs.

Personally as a customer of all our products I like the way we do things better. Just something to ponder.
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