[Chuck S]

I am sorry your disappointed but we are trying to assist you here as you know.

This is not an issue no one else is reporting so we need to work with you and see what the specific issue is on your server that is conflicting so we can make a change in the code if needed.

You have owned our products for years it looks like to me. Given time and testing I am sure we can find your unique issue but with any issue it is all a matter of trying to find the exact issue.

I have sent you an email asking for database info so I can see your database to know what is going on

I already have the ftp info