|
You know I am really not sure what you are talking about. If I was a new customer this would make sense, however we already purchased 3 photoposts + instalations previously and you guys accessed the very same machine multiple times in the past. I also must say that last time when I had problems with my upgrade I was helped by one of your staff and everything went without any payment, documents etc. You can compare my post times, I told you that all in all my site was offline 4 days meaning I wasted two days trying to set up the whole thing myself and I must say again that I followed the upgrade rules but that doesn't mind anymore. Now what my point is that this is no way to treat your old customers and those who purchased the multiple instalations. We are wasting time here and I can definitely say for myself that I wasted money and am still wasting it... I do not know if there is a point of me asking you to fix the site without getting whichever document that is... I tried reaching my partner today and I couldn't. I am not sure when he will be in the office and I really see no point in this. I can pay you via other card if that is the problem just let's try to finally fix this...
|