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I find Photopost a pleasure to work with.
I generally receive swift help with any technical queries I have.
Photopost is not 'software for dummies' so to speak. It assumes at least a little prior knowledge of ftp, servers, databases, html and php. If you have some understanding of these then Photopost is a breeze to work with. If you know nothing it's best to pay for installation.
Finally. You really will get nowhere fast with a negative attitude such as yours. Patience, being polite, friendly and positive works wonders don't you know. If you behaved like that in a restaurant the chefs would spit in your food before serving it to you with a smile.
All that said, I understand how frustrating it can be when stuff isn't going right and you're sitting there at the computer waiting for a reply to your support request. You just need to chill out, relax and the help will come. Honest.
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